Cookie Policy

1. Introduction

This Cookie Policy explains how Truck Command LLC("Truck Command," "we," "us," or "our"), a California limited liability company headquartered in San Bernardino County, California, uses cookies and similar tracking technologies when you visit our website at truckcommand.com and use our mobile applications and services (collectively, the "Services").

This policy explains what these technologies are, why we use them, and your rights to control our use of them. Please read this policy in conjunction with our Privacy Policy, which provides more details on how we handle your personal information.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide information to site owners, and enable certain features and functionality.

Cookies can be categorized in several ways:

• First-Party Cookies: Set by Truck Command (the website you are visiting)
• Third-Party Cookies: Set by other organizations whose services we use (such as analytics providers)
• Session Cookies: Temporary cookies deleted when you close your browser
• Persistent Cookies: Remain on your device until they expire or you delete them

3. Similar Technologies

In addition to cookies, we may use other similar technologies:

• Web Beacons (Pixel Tags): Small graphic images embedded in web pages or emails that track whether you have viewed certain content
• Local Storage: Technology that allows websites to store data locally on your device, similar to cookies but with larger storage capacity
• Session Storage: Similar to local storage but data is cleared when the browser session ends
• Device Fingerprinting: Collection of information about your device configuration for identification purposes

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the Services to function properly. Without them, certain features would not work. They include:

• Authentication cookies that keep you logged in
• Session cookies that maintain your session state
• Security cookies that protect against unauthorized access
• Load balancing cookies that distribute traffic across servers

Note: These cookies cannot be disabled as they are necessary for the Services to operate.

4.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously. They allow us to:

• Count visitors and traffic sources
• Understand which pages are most and least popular
• See how visitors navigate through the Services
• Identify and fix performance issues
• Measure the effectiveness of our content

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalization, including:

• Remembering your preferences and settings (e.g., theme, language)
• Remembering choices you make (e.g., displayed columns, sorting preferences)
• Providing personalized features based on your usage patterns
• Storing form data to prevent re-entry

4.4 Advertising and Measurement Cookies

We use the Meta (Facebook) Pixel and Conversions API to measure the effectiveness of our advertising — for example, to know when someone who saw one of our ads starts a free trial. These technologies:

• Set the _fbp and _fbc cookies listed in Section 5
• Report site events (such as page views and trial sign-ups) to Meta, along with limited technical data (IP address, browser information) and, for sign-ups, a hashed (unreadable) version of your email address used only for matching
• May be used by Meta to show you more relevant ads on their platforms

These cookies are on by default for visitors in the United States, and you can opt out at any timeusing the control in Section 8 below, the "Opt out" button on the cookie banner, or by enabling Global Privacy Control in your browser — which we honor automatically.

5. Specific Cookies We Use

The following table provides details about the specific cookies we use:

Note: This list may be updated as we add or remove features. We encourage you to check this page periodically.

6. Third-Party Cookies

We use services from the following third parties that may set cookies on your device:

We do not control these third-party cookies and recommend reviewing their privacy policies for more information about their data practices.

7. How We Use Cookies

We use cookies and similar technologies to:

• Authenticate Users: Verify your identity and maintain your login session
• Remember Preferences: Store your settings, preferences, and customizations
• Secure the Services: Protect against fraudulent activity and unauthorized access
• Analyze Usage: Understand how users interact with our Services to improve them
• Process Payments: Enable secure payment processing through Stripe
• Debug Issues: Identify and fix technical problems
• Maintain State: Keep track of your actions during a session (e.g., items in a form)

8. Your Cookie Choices

You have several options for managing cookies:

8.1 Analytics & Advertising Opt-Out

8.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored on your device
• Delete some or all cookies
• Block all cookies or only third-party cookies
• Configure cookie acceptance on a site-by-site basis

Here are links to cookie management instructions for major browsers:

• Google Chrome: support.google.com/chrome/answer/95647
• Mozilla Firefox: support.mozilla.org/kb/cookies
• Apple Safari: support.apple.com/guide/safari/manage-cookies
• Microsoft Edge: support.microsoft.com/microsoft-edge/delete-cookies

8.3 Mobile Devices

Mobile devices typically provide settings to limit ad tracking and manage cookies. Refer to your device's documentation for specific instructions.

9. Global Privacy Control and Do Not Track

We honor Global Privacy Control (GPC). If your browser or a browser extension sends a GPC signal, we automatically treat it as a request to opt out of analytics and advertising cookies — including the Meta Pixel — without any further action on your part. Learn more at globalprivacycontrol.org.

Some browsers also include an older "Do Not Track" (DNT) feature. There is no universally accepted standard for responding to DNT signals, and our Services do not respond to them — but the opt-out control in Section 8 and GPC support give you the same outcome.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable law. When we make material changes:

• We will update the "Effective Date" at the top of this policy
• We may notify you through the Services or via email
• We may re-present the cookie consent banner for you to confirm your preferences

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

11. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us: